Refunds & Exchanges

REFUND AND EXCHANGE

 

Customers are entitled to a refund or replacement if the item is faulty.

Under these circumstances we require you to contact us within 7 days after receiving your order and that your items are faulty and the defect was not pointed out to you before you purchased it; you will be entitled to a refund at the purchase price.

If you do not contact us and return the item within 7 days, you will not be entitled to a refund at the purchase price but you will be entitled to a replacement product of equal value. Refunds can only be credited using original method of payment.

Please send all items back to us in original purchase condition with tags intact and all packaging included to:

 

Daily Eyewear

7 Hughes Terrace
Te Atatu Peninsula , Auckland 0610

Once we receive your items please allow 7 working days for us to process your return.

 

EXCHANGE POLICY

Should you find that your item does not fit or suit, we can exchange for a different color way or style (if available) of equal value. This is deemed solely at the discretion solely of Daily Eyewear.

To exchange your item, in the above circumstance, please email us your order details and an accompanying note explaining which style you require in exchange.

Return your package to:

 

Daily Eyewear

7 Hughes Terrace
Te Atatu Peninsula , Auckland 0610

Items exchanged are at your own expense.

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